POSITION: Senior Technology Program Manager

ORGANIZATION / LOCATION: Office of Monitoring & Accountability

REPORTS TO: Director

REVISION / REVIEW DATE: November 27, 2023

JOB CODE:66

UNION: ASASP_III

CLASSIFICATION: ASASP Unit III

GRADE: 32

POSITION SUMMARY:Under the direction of the Director, the Senior Technology Program Manager will support the management of successful district projects and fulfill other responsibilities within department. Primary responsibilities of the Senior Technology Program Manager will include project oversight, management, implementation and deployment of system-wide projects and programs within the Prince George’s County Public School System. This includes development of work plans, schedules, project estimates, resource plans and status reports, as well as promotion and implementation of project management best practices. The position may also serve in a Team Lead capacity coordinating the efforts of Program Managers and Business Systems Analysts. The position will collaborate with project sponsors, subject matter experts, vendor partners, and district staff. 

DUTIES AND RESPONSIBILITIES

Prepare project scope; and develop project plans, schedules, project estimates, resource plans, status reports, and metrics per standard methods and practices;

Consult with school system divisions on business requirements and specifications;

Manage project plans, sponsor expectations and schedules for assigned projects;

Provide technical and analytical guidance to project team members;

Recommend and take action to direct the analysis and solutions of problems;

Ensure adherence to quality standards and specifications;

Ensure that projects are implemented according to defined requirements;

Interact and maintain positive relationships with external and internal
stakeholders, and project team members;

Prepare and report accurate project status to management;

Ensure detailed documentation and records of project implementations, including all changes to deliverables, resources and schedules;

Lead project meetings with project teams;

Resolve project issues and resource allocation conflicts to expedite timely
completion of the project within budget;

Provide direction for deployment and change management activities;

Manage project risks by anticipating issues throughout the implementation and provide immediate resolution or escalation where required;

Act as a mentor to team members, providing constructive feedback to same, and as requested - input to the Director regarding performance evaluations;

Act as a mentor to initiative project managers, providing information and feedback on project management best practices;

Exercise experienced judgment to plan and accomplish goals;

Manage outsourced work, consultants, vendors, and relationships;

Provide project and program management consulting, education and oversight to support Sponsors and Functional Project Managers; and

Experience in @TASK project management software preferred.

QUALIFICATIONS

Proven experience in project planning, budgeting, scheduling and resource management skills of large, complex projects;

Effective time management, documentation and organizational skills;

Good understanding and knowledge of implementation methodology or integration methodology;

Strong leadership skills;

Experience dealing with third party vendors;

Excellent written, oral, and interpersonal communication skills;

Ability to present ideas in business friendly or user friendly language;

Highly self-motivated, self-directed and attentive to detail;

Ability to effectively prioritize and execute tasks under pressure;

Extensive experience working in a team-oriented, collaborative environment; and

Proficiency with MS Office Suite (Word, Excel, Power Point) and MS Project.

EDUCATION and/or EXPERIENCE REQUIREMENTS:   Bachelor Degree or higher (Master’s Preferred) in Information Technology, Project Management, Computer Science or related field, with 5-6 years project management experience.    

CERTIFICATION REQUIREMENTS:   PMI Certification  

SUPERVISORY RESPONSIBILITIES:   The position may also serve in a Team Lead capacity coordinating the efforts of Project Managers and Business Systems Analysts.  

PHYSICAL DEMANDS: The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, talk, hear, walk, sit, and use fingers, tools or controls. The employee is occasionally required to reach with hands and arms and stoop, kneel, crouch, or crawl. Specific vision abilities required by this job include close vision such as to read handwritten or typed material, the ability to adjust focus, and depth perception. While performing the duties of this job, the employee may occasionally push or lift up to 25 lbs.

WORKING ENVIRONMENT: Normal

ADDITIONAL INFORMATION: None.

Prince George’s County Public Schools • www.pgcps.org • 14201 School Lane, Upper Marlboro, MD 20772