Wise HS

Inside PGCPS

Learning at Home FAQs

Learning at Home FAQs

  • For Parents |
  • April 20, 2020

How does my child begin learning from home?

Each week, students will experience virtual lessons — live or prerecorded — in core subjects and elective courses on a rotating schedule. Recorded lessons will be posted in Google Classroom for students to review independently. Teachers are communicating with students and assigning work through your child’s PGCPS email account, teacher-specific Google Classrooms and other communication applications used by your child’s school and/or teacher. FAQ Learning Distance Online Infographic

What should I do if I have not heard from my child’s teacher?

In the case that you have not received communication from a teacher via your child’s PGCPS email account, please contact your child’s principal immediately.

How can students get Chromebooks? 

PGCPS held two Chromebook distributions over two weeks. Parents who missed the distributions may contact their child's principal to determine if computers are still available. 

Does my child need a Chromebook to continue learning?

No. We realize that online access is a challenge for many families. In addition to online instruction, students can continue learning and receive credit for school work by:

  • Viewing PreK-5 lessons on PGCPS-TV (channels 96 Comcast and 38 Verizon).

  • Completing enrichment packets available online and at meal distribution sites. New lessons for grades 6-12 and students with disabilities will be updated both online and available for pick up on Monday, April 20.

For information on how assignments from PGCPS-TV and the enrichment packets will be graded, please contact your child’s teacher or principal.

I have a Chromebook, but need help getting internet service. Will PGCPS help?

PGCPS will cover the monthly cost of Internet Essentials from Comcast through the end of the school year for families who are eligible for public assistance, such as the free and reduced-price meals program, Medicaid and the Supplemental Nutrition Assistance Program. To apply, please visit www.internetessentials.com or call 1-855-846-8376. Hours of operation are from 8 a.m. to midnight, seven days a week.

Drive-up wifi access points at several schools are available for anyone with a PGCPS email account to log on from the school parking lot or within close proximity to the school. You may view the list of schools at www.pgcps.org/Coronavirus/distance-learning/cards/Drive-up-WiFi.

The Prince George’s County Memorial Library System (PGCMLS) is also offering drive-up public WiFi is accessible from all PGCMLS parking lots and the exterior of permanent and temporary PGCMLS facilities (except for pop-up locations and branches that are under construction: Surratts-Clinton and Hyattsville). Drive up to your local branch to check email, download eBooks or audiobooks, use online resources, or access community resources online.

Creating a mobile phone hotspot | Depending on your mobile phone service and data plan, you may be able to create a Wi-Fi connection at home using your smartphone. By setting up a Wi-Fi hotspot, you can turn your phone into a source for the internet, to which laptops and tablets can connect. Here’s a how-to video.

Will meal pickup conflict with remote learning? 

Lessons will be held between 9 a.m. to 1 p.m. for approximately two hours maximum for elementary schools and one hour maximum for middle and high school students. The schedule should allow adequate time for students to pick up meals.

How do I retrieve my child's username and password?

Parents who need login and password support should direct all inquiries to their child’s school. Please do not contact the Help Desk or send emails to the T3 Team.

Send an email to your child’s homeroom teacher with their name, student identification number, school, grade, birthdate. Please include the type of device in use (i.e., Chromebook, Mac, personal computer). Your child’s homeroom teacher will respond with the login and password information.

Where do I find more information on distance learning? 

Visit www.pgcps.org/coronavirus/continuity-learning/.