POSITION SUMMARY:
Under the direction of the Supervisor
of Risk Management, the Transition to Work Coordinator will coordinate the
Transition to Work (TTW) program. The incumbent of this position will work
directly with the Board’s claims administrator, human resources and other
departments as appropriate to ensure eligible employees are placed in
light/modified duty positions during their recovery. The TTW Coordinator will
facilitate return-to-work assignments for those requiring temporary
modified/transitional duty assignments and will assist supervisors in identifying
potential job/equipment modifications when necessary. The incumbent will be responsible for
contacting employees, corresponding with medical providers and attorneys,
analyzing and interpreting medical reports, preparing correspondences and
reports, and participating in court proceedings, as necessary.
DUTIES and RESPONSIBILITIES: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Communicates
work restrictions to supervisors to help coordinate light duty/modified work
restrictions or a transitional work assignment and ensures the supervisor
complies with the employee’s work restrictions;
Communicates
the guidelines and requirements for the TTW program to employees, supervisors and
all stakeholders;
Obtains
and reviews work status and work restrictions documentation from treating
physicians; ensures transitional
assignments comply with all restrictions as indicated by the employee’s
treating physician;
Seeks
to create TTW opportunities for
employees, obtains information relative to the availability of suitable jobs for
employee(s) in the program; maintains a job bank of temporary modified duty
assignments;
Trains
PGCPS staff regarding the benefits of the TTW program, while assisting principals,
supervisors and managers to create TTW assignments within their
department/school;
Communicates
directly with employees to provide details regarding work schedules, specific job
duties, and all requirements necessary to perform efficiently during their light duty assignment; brings concerns to the
attention of participants, supervisors and adjusters, when necessary;
Works
in collaboration with other departments and the third-party administrator to
ensure all requirements for the TTW program remain compliant; collects and
monitors data to monitor the effectiveness of the program;
Performs
observations and check-ins at temporary work sites when necessary to ensure all
guidelines are met;
Maintains
detailed and accurate records; obtains updated medical documentation when
necessary to extend TTW assignments; appropriately follows up on TTW
assignments which continue beyond the authorized period;
Works
in conjunction with General Counsel to resolve litigated or otherwise disputed
claims;
Manages
and investigates assault leave inquires including interviewing witnesses and compiling
facts in accordance with Administrative Procedure 4154;
Works with supervisors to develop and/or collect task list
for modified duty assignments; performs modified job reviews and evaluates the
appropriateness of each work-site for modified work duty participants;
Facilitates communication among employees and management by
providing guidance and consultation regarding problem-solving, dispute
resolution, and compliance to aid with resolving internal conflict through
appropriate conflict management and critical thinking techniques;
Reviews, evaluates and facilitates placement of eligible employees
in the TTW program, and ensures all employees enter and exit on schedule based
on pre-established approval date;
Prepares reports using Excel and Google Docs to provide the
status of activities for all eligible employees participating in the program
and prepares official confirmation
letters for employees and supervisors; and
Performs
other duties as assigned.
QUALIFICATIONS:The requirements listed below are representative of the knowledge, skill, and/or ability required.
Ability
to function independently and work within a team;
Ability
to understand the Maryland Workers’
Compensation Act, Americans with Disabilities Act, and other applicable
state/federal statutes and regulations;
Good
judgement in interpreting medical diagnosis, medical facts provided by a
physician and the ability to apply these
facts in determining an individual’s capacity to engage in full duty work
assignments and/or light duty work assignments;
Ability
to understand medical terminology, body systems, and/or impairments and their disabling
effects;
Exceptional
written and verbal communication skills;
Ability
to multitask, flexibly prioritize and execute task under pressure; highly
organized with strong follow-up skills;
Ability
to build and maintain professional relationships;
Ability
to problem solve and think critically;
Ability
to maintain confidentiality and appropriately handle sensitive information with
discretion; and
Strong
computer skills, including proficiency in Microsoft Word and Excel and Google
applications.
EDUCATION and/or EXPERIENCE REQUIREMENTS:
Bachelor’s degree from an accredited college or university
in business administration, human resources or a closely related field
required; Master’s
degree preferred. A minimum of three (3)
years of experience directly related to the duties and responsibilities
outlined for the position.
CERTIFICATION REQUIREMENTS:
None Required.
SUPERVISORY RESPONSIBILITIES:
May oversee the work of assigned personnel.
PHYSICAL DEMANDS:
The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to stand, talk, hear, walk, sit, and use fingers, tools or controls. The employee is occasionally required to reach with hands and arms and stoop, kneel, crouch, or crawl. Specific vision abilities required by this job include close vision such as to read handwritten or typed material, the ability to adjust focus, and depth perception. While performing the duties of this job, the employee may occasionally push or lift up to 25 lbs.
WORKING ENVIRONMENT:
The work environment characteristics are representative of those an employee encounters while performing the essential functions of the job.
ADDITIONAL INFORMATION:
None.