Technology Support Technician

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POSITION DESCRIPTION

POSITION TITLE:
ORGANIZATION:
REPORTS TO:
REVISION/REVIEW DATE:
JOB CODE:
UNION:
CLASSIFICATION:
GRADE:
Technology Support Technician
Technology Integration & Support
Director – Technology Integration & Support
May 3, 2023
45
Local2250
ACE/AFSCME
17

POSITION SUMMARY:


Under the direction of the Director of Technology Integration and Support, the Technology Support Technician is responsible for providing technical support and performing office related activities.  Employees in this class perform skilled technical, financial and clerical tasks in a central office setting.  The incumbent of this position performs work assignments in support of other administrative and program activities such as data entry.  The work is performed under the general supervision of the Administrative Secretary.  

DUTIES and RESPONSIBILITIES: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

Receives telephone calls and office visitors, answers inquiries, processes mail, prepares routing correspondence and screens those, which in his/her judgement can be handled by other offices, and tactfully refers them as appropriate;

Prepares and signs standard letters, interoffice forms, requisitions and similar documents;

Prepares necessary budget and financial management documents; advises the supervisor of changes and provides status reports;

Coordinates and manages the equipment inventory including material transfer forms, self-insurance forms and employee equipment reports;

Manages and processes the departments payroll, including workshop and substitute payroll; keeps accurate records and reports for the Director;

Develops and maintains individual spreadsheets for trainings;

Serves as back-up to Administrative Secretary;

Reviews and monitors monthly account manager reports;

Assists in processing a variety of administrative information and data using Google Drive;

Performs various clerical duties and responsibilities in support of the organization’s program(s) and operations;

Reviews correspondence, reports and other papers prepared for superior’s signature to assure conformance with administrative instructions and requirements;

Assures the timely completion of correspondence and reports to determine the status and progress of special projects; liaisons with other departments;

Maintains records and prepares reports; gathers and compiles information for and assists in preparing the annual budget request; monitors expenditures with respect to budget limitations; confers with superior about the status of accounts and initiates reallocation of funds as instructed; and

Performs other general office and related duties as assigned.

QUALIFICATIONS:The requirements listed below are representative of the knowledge, skill, and/or ability required.

The requirements listed below are representative of the knowledge, skills, and/or abilities required.

Good knowledge of general bookkeeping practices, business English, spelling, arithmetic, modern office practices, procedures and equipment;

Some knowledge of school accounting and bookkeeping procedures;

Ability to make decisions in accordance with school system policies and procedures;

Ability to perform a wide range of standard office clerical tasks quickly and efficiently;

Ability to treat information, data, and records confidentially;

Ability to work harmoniously with administrative staff and the central office staff, ability to learn information processing and data entry from remote terminals; and

Thorough knowledge of Oracle, Microsoft Office, ERO, Google Suite including mail, calendar, drive, and docs.

EDUCATION and/or EXPERIENCE REQUIREMENTS:


Completion of a standard high school diploma or GED with considerable responsible accounting, clerical and secretarial experience, some of which shall have involved the maintenance of school accounts, preferably supplemented by bookkeeping and accounting courses.

CERTIFICATION REQUIREMENTS:


None Required.

SUPERVISORY RESPONSIBILITIES:


No direct supervisory responsibilities.

PHYSICAL DEMANDS:


The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, talk, hear, walk, sit, and use fingers, tools or controls. The employee is occasionally required to reach with hands and arms and stoop, kneel, crouch, or crawl. Specific vision abilities required by this job include close vision such as to read handwritten or typed material, the ability to adjust focus, and depth perception. While performing the duties of this job, the employee may occasionally push or lift up to 25 lbs.


WORKING ENVIRONMENT:


The work environment characteristics are representative of those an employee encounters while performing the essential functions of the job.


ADDITIONAL INFORMATION:


None.

Last modified: 7/5/2023 11:54:01 AM