Under the supervision of the Director, Human Resources Operations and Staffing, the Senior Certification Partner has the responsibility for the strategic development, direction and overall implementation of the organization's credentialing programs.  The Senior Partner provides oversight, managerial leadership and support to an assigned team of Certification Partners and support staff.  Primary responsibilities include working with senior leadership to develop and efficiently implement the vision and priorities related to credentialing in support of strategic human resources/human capital management and develop and implement the strategic priorities for the Certification unit.  Guides and manages the implementation and interpretation of credentialing requirements as set forth by the Maryland State Department of Education (MSDE).  The Senior Partner leads, manages and supports the use of data to drive and inform human capital decision making in support of achieving the mission, goals and objectives of the organization. 

Develops and leads thoughtful and strategic implementation of  the organization's credentialing program and MSDE regulations and requirements to support attracting and retaining a talented workforce;

Provides direct oversight, management, supervison and support to assigned certification team members;  Manages the day to day workflow of the unit to deliver strategic and effective credentialing services to employees;

Serves as the Human Resources lead  to build a credentialing road map for  ensuring fully credentialed candidates are hired and current employee's credentials are renewed;

Creates and implements strategies for improved data collection and reporting, leveraging cross functional  and external resources and support;

Supports the resolution of issues escalated by assigned Partners using creative problem solving;

Creates a system of checks and balances to assess and manage the success of the credentialing program;

Evaluates staff and unit performance;

Coordinates, provides oversight and implements PGCPS educator credentialing programs for applicants and employees to include monitoring, tracking and reporting;

Collaborates with division departments to review, audit and analyze certification data to inform instructional programs and workforce strategies;

Supports and assists with talent acquisition and staffing events, presentations and programs; 

Collects and analyzes data, prepares routine and specialized reports for leadership as requested; Makes recommendations for improved service delivery;

Utilizes all Human Resources information technology and adapts to new technologies quickly;

Utilizes data to make informed decisions and support principals/managers in human capital and talent management; and

Performs other duties as assigned.

MSDE trained in certification and accreditation; 

Minimum of five years of progressive experience in leadership or supervisory positions with at least three years experience performing and leading credentialing related work;

Demonstrated successful supervisory experience including the ability to lead assigned staff through managing change;

Ability to effectively build and lead a team for results;

Knowledge of strategic program  implementation;  Ability to interpret and communicate state certification rules and procedures;

Knowledge of state certification and licensing requirements and applicable federal regulations;

Proficient in the use of technology systems and platforms;

Ability to analyze issues, shift priorities, and cope with ambiguity in a fast-paced environment;

Business acumen;

Creative problem solver;

Capacity and team building;

Accuracy and high quality customer service;

Coaching, consulting, supervision;

Drives innovation; Relentless about results with a strong sense of urgency;

Optimizes talent and performance management;

Courage; Cultural sensitivity;

Effective communication and collaborates with others;

Committed partner, personal credibility;

Influences and networks;

Human resources measurement, assessment, and evaluation;

Technology utilization including human resource information systems;

Data driven, analyze issues and shift priorities, cope with ambiguity; and

Maintains confidentiality

Bachelor's degree from an accredited college or university in a related field required; Master's degree preferred; MSDE trained in certification and accreditation.   Five years of progressive experience in leadership or supervisory positions with at least three years performing and leading credentialing work or a minimum of five years of professional teaching or administration work in or affiliated with an education program; Or a combination of equivalent of five years of education and certification experience and skills that would meet the position requirements.

 

Possess or be eligible for the Certified Authorized Partner designation by the Maryland State Department of Education.

 

 

Supervises assigned staff.

 

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, talk, hear, walk, sit, and use fingers, tools or controls. The employee is occasionally required to reach with hands and arms and stoop, kneel, crouch, or crawl. Specific vision abilities required by this job include close vision such as to read handwritten or typed material, the ability to adjust focus, and depth perception. While performing the duties of this job, the employee may occasionally push or lift up to 25 lbs.




Highly demanding and fast-paced, frequently required to work long hours. Annual leave may be limited during specified timeframes. The work environment characteristics are representative of those an employee encounters while performing the essential functions of the job.




Highly demanding and fast-paced environment; frequently required to work long hours and weekends. Annual leave may be limited during specified timeframes. Local and non-local travel may be required.