POSITION SUMMARY:
Under the direction of the Chief Information Officer, the Director of
Technology Integration and Support defines and leads the implementation of
priorities and initiatives centered on the effective use of technologies that
transform teaching and learning, business and operations practices in PGCPS. The incumbent of this position plans for,
coordinates and supervises staff who provide a wide variety of supports to meet
the needs of schools and administrative offices. The Director collaborates with
and supports other divisions, departments and key stakeholders in the planning
and implementation of district-wide and unique technology solutions and systems
and is responsible for leadership and oversight of the PGCPS learning
management system and other critical instructional technologies that support
student and staff learning. The
incumbent of this position designs and leads professional development on the
use of technology applications, plans for and manages the provisioning of
student and staff technology hardware, and coordinates the deployment of all
technical support, including the service desk and field technicians. The Director will keep abreast of emerging
technology trends and products, and assess their applicability for the PGCPS
digital environment.
DUTIES and RESPONSIBILITIES: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Leads
teams charged with the planning and implementation of systems, applications,
programs and procedures to define the use of technology across schools and
administrative offices;
Monitors,
evaluates, and organizes support for technology integration and use of systems
and other equipment;
Applies
knowledge of current research to practice and model a variety of research-based
strategies in educational technology leadership;
Researches
and develops innovative ideas and insights, and introduces group tools and
processes that encourage creative thinking in the strategic use of technology;
Assists
with grant writing opportunities that relate to innovative technologies and
practices transforming school systems;
Serves as
the primary PGCPS sponsor and implementation lead for the district’s learning
management system and related instructional technologies;
Supervises
assigned staff, manages projects and establishes processes and procedures that
support the effective use of technology and the ongoing professional learning
for staff using business and instructional technologies;
Positions
technical support personnel to assure the high performance of equipment and
software;
Provides
leadership on evaluation of existing and proposed technology solutions for
their impact on the district’s strategic goals and priorities;
Provides
critical problem resolution in a timely manner to secure rapid response;
Facilitates
smooth workflow and ensures high standards and quality of technical work;
Supports
schools and offices with implementation of effective inventory management
procedures for technology equipment;
Reviews
and analyzes existing applications and programs to ensure efficiency and
effectiveness;
Develops
annual budgets for the department, including the purchase of new and existing
software, hardware and other tools needed to ensure the effective integration
of technology in schools and offices;
Serves
on the Division of Information Technology leadership team, with shared
responsibility for success of the entire organization;
Collaborates
with technology leaders from other school districts and the Maryland State
Department of Education;
Provides
leadership, strategic vision and management oversight for the Service/Help
Desk, the Technology Distribution Centers (TDCs), the IT Technicians and
related technical support personnel and the Technology Training Team;
Designs
and leads a Technology Advisory Committee comprising students, parents and
staff of PGCPS to inform the future use of technology in schools; and
Performs
other duties as assigned.
QUALIFICATIONS:The requirements listed below are representative of the knowledge, skill, and/or ability required.
Extensive
knowledge and leadership in the area of strategic technology planning;
Demonstrated functional knowledge and skills in the area of
information technology, instructional technology systems and school system
operations;
Thorough
knowledge of current research and best practices on national and state trends
and research findings on the integration of technology with teaching, learning
and educational systems;
Strong
experience in using technology to improve instruction, to better meet the needs
of all learners, and foster student engagement;
Ability
to manage multiple complex projects and achieve results within time, functionality,
performance, quality and budget requirements;
Ability to exercise judgment and discretion in applying and interpreting
school system policies and procedures;
Ability
to establish and maintain effective working relationships with key school
system stakeholders;
Ability
to and experience with working closely with senior executives to drive key
actions forward;
Extensive experience working in a team-oriented,
collaborative environment;
Technical knowledge of instructional technology,
learning management systems, help desk and services, technical distribution
centers and inventory management procedures, technical support processes, adult
learning and professional development, including managing personnel and
implementing strategies related to these functional areas;
Ability to present ideas in business friendly or
user-friendly language;
Experience and ability to lead large and small
group training sessions and meetings;
Ability to effectively prioritize and execute
tasks in a high-pressure environment;
Demonstrated leadership and administrative
competency;
Highly self-motivated, self-directed, and
attentive to detail; and
Excellent written, oral, and interpersonal
communication skills.
EDUCATION and/or EXPERIENCE REQUIREMENTS:
Master’s degree from a regionally accredited college or university in
information technology, educational technology or a related field required. A minimum of five (5) years of progressively
responsible experience in educational leadership leading teams and managing
complex programs of services and support to users in the area of educational
technology.
CERTIFICATION REQUIREMENTS:
Advanced
Professional Certificate with Administrator I endorsement required.
SUPERVISORY RESPONSIBILITIES:
Oversees
and provides guidance and direction to the unit staff.
PHYSICAL DEMANDS:
The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to stand, talk, hear, walk, sit, and use fingers, tools or controls. The employee is occasionally required to reach with hands and arms and stoop, kneel, crouch, or crawl. Specific vision abilities required by this job include close vision such as to read handwritten or typed material, the ability to adjust focus, and depth perception. While performing the duties of this job, the employee may occasionally push or lift up to 25 lbs.
WORKING ENVIRONMENT:
The work environment characteristics are representative of those an employee encounters while performing the essential functions of the job.
ADDITIONAL INFORMATION:
None.