Supports the accomplishment of the Human Resources Division mission and objectives by completing diverse, technical and complex administrative duties that support all data management and data quality programs and employment functions;

Establishes and maintains strong, positive working relationships with all customers and staff to support the delivery of efficient and effective Human Resources services;

Implements processes, standard operating procedures, administrative procedures, negotiated agreements, and local, state and federal regulations;

Implements data quality and data management processes, programs and protocols to ensure the accuracy of Human Resources data for reporting;

Enters personnel actions and information into the Oracle HRIS to support all phases of the employment lifecycle;

Conducts system testing and applies test scripts to determine the effect of patches, upgrades and customizations within the HRIS;

Prepares and runs reports and routinely processes and identifies patterns and trends impacting employment processes;

Answers technical questions from Human Resources team members,  principals, administrators, supervisors, coordinators and employees as it relates to the HRIS database;

Provides training and troubleshooting assistance to Human Resources personnel and other school system staff;

Maintains day-to-day contact with Human Resources and other departments in order to meet required goals and critical deadlines;

Maintains accurate employee database files; routinely audits files to ensure accuracy of data;

Investigates, recommends resolutions and corrects employment and personnel issues;

Works closely with Information Technology staff to resolve issues beyond their control;

Interprets policies and procedures as well as the negotiated contracts for principals, administrators, supervisors, coordinators and employees as relates to the HRIS database;

Serves as a liaison between Human Resources and other PGCPS schools and departments;

Counsels Human Resources and other departments on personnel actions and personnel matters such as leave of absence, leave accruals, anniversary date, etc.;

Provides training to the Division of Human Resources and monitors the submission of personnel action requests;

Fully utilizes available technologies to support employment functions and to maintain highly accurate employment data;

Participates in systemic, division and department activities to support the employment life cycle and workforce initiatives;

Performs a variety of administrative tasks to support cross-functional teams to ensure efficient and effective office/department operations and a high level of customer service; and

Performs other duties as assigned.