POSITION SUMMARY:
Under the direction of the Supervisor of Print and Mail
Production, the Copier Specialist will conduct the day to day operations of the
system wide copier program, approve deliverables, catalog all devices, create a
data base of all printing devices, monitor usage, and recommend device types
and locations.
DUTIES and RESPONSIBILITIES: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Develops and approves the overall copier
deployment schedule for 200+ schools and administrative offices within PGCPS;
Ensures
that PGCPS deliverables are met on time and on budget;
Meets
regularly with key stakeholders and critical site support personnel to ensure
that the transition to replacement copier and servers is well coordinated;
Identifies
project implementation risk and reports risks to Supervisor of Print and Mail
Production;
Identifies
and trouble-shoots key site issues and plans corrective action;
Conducts
weekly implementation status report meetings;
Leads
the project milestone review sessions and key technical/implementation
readiness reviews with the Supervisor of Print and Mail Production;
Reviews
and issues site reports;
Coordinates/monitors
calls to IT help desk on copier issues;
Collaborates
with technology coordinators and conducts training sessions when scheduled;
Reviews
reports to determine training needs;
Approves
implementation work plans using Microsoft Project;
Conducts
on-site inspections both prior to and after delivery and installation of
copiers;
Reports
site inspection findings to Supervisor of Print and Mail Production;
Plans
corrective actions for any deployment issues that may arise;
Maintains
a list of and assigns fax numbers throughout the school system;
Oversees and provides
guidance to contractors and vendor technicians;
Understands
and assists in the management of the project budget; and
Performs
other duties as assigned.
QUALIFICATIONS:The requirements listed below are representative of the knowledge, skill, and/or ability required.
Extensive
knowledge and understanding of copiers from desktop to production models
required;
Work
assignments are carried out independently in accordance with established
procedures, and methods;
Experience
in statistical analysis required;
Excellent
analytical and problem solving abilities;
Excellent
interpersonal skills and a demonstrated ability to work effectively in a team
environment;
Strong
communication skills, both verbal and written, are essential to this position;
Ability
to manage multiple projects simultaneously;
Experience
coordinating and managing across cross functional operations;
Experience
developing project proposals, including cost benefit analysis and vendor
selection process;
Experience
using Oracle E-Business Suite;
Highly
self-motivated, self-directed and attentive to detail;
Ability
to effectively prioritize and execute tasks under pressure; and
Experience
in managing/production coordination of copy or print center operation.
EDUCATION and/or EXPERIENCE REQUIREMENTS:
Bachelor’s degree from an accredited college or university
or equivalent experience required. A minimum of four (4) years of progressively
challenging experience in project management positions.
CERTIFICATION REQUIREMENTS:
Project Management Institute
(PMI) professional certification preferred.
SUPERVISORY RESPONSIBILITIES:
No direct supervisory responsibilities.
PHYSICAL DEMANDS:
The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to stand, talk, hear, walk, sit, and use fingers, tools or controls. The employee is occasionally required to reach with hands and arms and stoop, kneel, crouch, or crawl. Specific vision abilities required by this job include close vision such as to read handwritten or typed material, the ability to adjust focus, and depth perception. While performing the duties of this job, the employee may occasionally push or lift up to 25 lbs.
WORKING ENVIRONMENT:
The work environment characteristics are representative of those an employee encounters while performing the essential functions of the job.
ADDITIONAL INFORMATION:
None.