Under the general supervision of the Instructional Supervisor, the Case Manager for Homeless Education performs responsible work in the coordination and implementation of services to the students and families seeking enrollment in the Homeless Education Program.  The Case Manager ensures removal of barriers to enrollment, retention, and academic success of students who are displaced.

Collaborates with school staff to ensure immediate enrollment of homeless students; including pre-school programs;

Monitors the educational services provided to homeless students, including pre-school programs;

Collaborates with school staff, parents and students for referrals to health care services, such as dental, mental health, and other social services;

Develops and conducts in-service training on educational rights of homeless students, service provision, and accessing services;

Maintains and updates accurate databases;

Provides support and technical assistance to parents, local school staff, and community agencies;

Collaborates with school staff in an effort to monitor attendance and academic performance;

Maintains regular communication with shelter and transitional housing staff in order to track changes in students’ residency status;

Initiates and/or participates in “Best Interest” meetings, parent-teacher conferences, and School Instructional Team (SIT) meetings;

Maintains and enhances knowledge of best practices via attendance at MSDE Technical Assistance meetings and the National Association for the Education of Homeless Children and Youth (NAEHCY) conference; and

Performs other duties as assigned.

Thorough knowledge of McKinney-Vento Homeless Assistance Act, as amended by the No-Child Left Behind Act of 2001;

Ability to effectively work with principals, specialists and teachers to implement and monitor the program in schools;

Facilitate and monitor adherence to Administrative Procedure 5010;

Ability to relate effectively to and work with parents, students, staff and external agency representatives;

Ability to work independently and to exercise initiative in carrying out program duties and responsibilities;

Ability to demonstrate knowledge and use of effective problem-solving and oral communication skills, by engaging in active listening practices to resolve crises and conflicts;

Ability to effectively use computer software applications systems to promote and facilitate the efficiency of the office.  Knowledge of Oracle, Excel, database systems and the Microsoft Office tool is require; and

Demonstrate a high level of human relations, oral, written, communication, planning organizational, and technology skills.

Bachelor’s degree (Master’s Degree preferred) in applicable field of education from a regionally accredited college or university.



A Professional Certificate (Advanced Professional Certificate preferred) appropriate to area of assignment issued by the Maryland State Department of Education.



No direct supervisory responsibilities.



The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, talk, hear, walk, sit, and use fingers, tools or controls. The employee is occasionally required to reach with hands and arms and stoop, kneel, crouch, or crawl. Specific vision abilities required by this job include close vision such as to read handwritten or typed material, the ability to adjust focus, and depth perception. While performing the duties of this job, the employee may occasionally push or lift up to 25 lbs.




The work environment characteristics are representative of those an employee encounters while performing the essential functions of the job.




None.