Under direction, the incumbent of this position is responsible for processing and maintaining meal benefit records/files for use in the National School Lunch Free and Reduced Price Meal Program for the county school system. Work is performed in both English and Spanish. Duties and responsibilities include the performance of skilled tasks using customized school meal program software in the maintenance of the meal benefit form files. This position provides support to parents/guardians responsible for completing the meal benefit form through written and telephone contact, individual initiative is important and employees in this class are free to improve upon existing methods or recommend new methods and techniques to accomplish assigned duties. The work is performed under the general supervision of the Food Service Records Technician.    

 

Processing and maintenance of the applications and files for the county school system's Free and Reduced price Meal Program;

Maintains files, records, reports of a critical nature in addition to routine correspondence and files;

Answers inquiries, and prepare routine correspondence;

Confirms print request and distribution of applications to all schools;

Assists parents/guardians in completing the forms;

Receives completed applications from schools and processes applications;

Establishes, maintains and updates data records using a customized school meal software program, inputting directly into the computer any necessary information needed;

Provides information to create electronic files and provide free and reduced price meal data;

Files all completed applications, including the storage of yearly benefits program forms for data/reference purposes;

Attends planning and training meetings regarding the processing of meal benefits forms;

Provides ongoing telephone support; answers questions from parents/guardians and school personnel; and

Performs related work as required.

 

 

 

Fluency in English and Spanish reading, speaking, writing and listening; 

Good knowledge of School Lunch Meal Benefit Program;

Working knowledge of the processing of meal benefit forms and required information beneficial;

Ability to make decisions based upon experience, good judgment, and established policies;

Ability to operate a computer with proficiency, including all Microsoft Office applications and relational database applications;

Ability to type at the required rate of speed (45 wpm);

Ability to treat information, data, and records confidentially;

Good oral and written communication and human relations skills;

Strong organizational skills;

Ability to handle information in a confidential manner;

Ability to work independently;

Ability to enter data for extended periods of time using customized software;

Ability to multiple tasks sometimes under stressful conditions; and

Ability to follow directions.

 

 

 

Graduation from high school with one to three years of progressively responsible experience in processing and records management; or any other combinations of applicable education, training, and experience which provides the knowledge, abilities and skills necessary to perform effectively in the position.

 

 

None Required.



No direct supervisory responsibilities.



The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, talk, hear, walk, sit, and use fingers, tools or controls. The employee is occasionally required to reach with hands and arms and stoop, kneel, crouch, or crawl. Specific vision abilities required by this job include close vision such as to read handwritten or typed material, the ability to adjust focus, and depth perception. While performing the duties of this job, the employee may occasionally push or lift up to 25 lbs.




The work environment characteristics are representative of those an employee encounters while performing the essential functions of the job.




None.