Under the supervision of the Director, Human Resources Operations and Staffing, this position is responsible for the review and investigation of all employee records pertaining to the criminal background investigation for employment.  This position is also responsible for the review of the background investigations pertaining to vendors, volunteers and chaperones.  The position provides oversight and supervision to the work performed in the fingerprinting office.  This includes supervision of the Background analysts, identification specialist and the third party vendor.  The position requires familiarity with PGCPS security procedures, process related to employee and volunteer fingerprinting, and on-boarding procedures for new employees. 

Ensures that third party vendor provides a high level of customer service.  This includes availability, accurate computer entries, and the processing of readable fingerprints;

Ensures that Background Investigators retrieve and review background investigation responses from the CJIS electronic mail system; including notices of arrests and expungements, letters and reprints from the Criminal Justice Information System (CJIS) etc.;

Makes recommendations regarding employment, vendor, chaperone and volunteer actions based on information received through the criminal background investigation process;

Notifies employment teams and other appropriate management individuals of information received through the criminal background process. This includes information that arises after employment or start of activity with PGCPS;

Assists employment teams, labor relations office and other appropriate individuals with follow-up investigations, as requested;

Ensures that staff reviews release and authorization forms filled out by employees for completeness;

Reviews and interprets court documents and papers obtained by leaders/specialists or through visits to courts, police departments, etc.;

Acts as a liaison with (CJIS), Security Services, Human Resources, the court system and other law enforcement agencies, as appropriate;

Ensures that daily mail from CJIS is processed and follows through with any corrections that are needed;

Develops and maintains a process for scanning and storing background responses for retrieval;

Oversees and maintains a database of background results and prepares reports for the Directors of Human Resources Operations and Staffing, Security Services, Employee Labor Relations, Security Services, and the Chief of Human Resources;

Works collaboratively with the Employee Services Center;

Oversees the work of employees in the fingerprinting unit, including the third party vendor.  Makes appropriate recommendations when staffing changes need to be made; and

Performs other duties as assigned.

 

Must have exceptional organizational skills;

Must be results oriented with a strong sense of initiative and urgency;

Must have demonstrated ability to build rapport and cooperative relationships;

Must work proactively and collaboratively in partnerships with clients and staff at all levels in the system to achieve a common or necessary objective;

Must have excellent interpersonal and communications skills;

Must be skilled in Microsoft Office Suite and skilled using the internet for work related research;

Must have the ability to analyze issues, shift priorities, and cope with ambiguity in a fast paced environment;

Ability to work effectively as a team member in order to move toward the completion of goals;

Ability to effectively inform and involve others by sharing important relevant information with stakeholders, placing a higher priority on team or organizational goals than on personal goals; and

Ability to effectively convey reliable and accurate information so that the recipient clearly understands its intent; uses appropriate written, verbal, or electronic communication format to disseminate information.

 

Bachelor's degree from an accredited college or university with a significant emphasis on Criminal Justice related coursework; or (10) years of work related experience; or any equivalent combination of experience and training which provides the required knowledge skills and abilities necessary to perform effectively in the position.

 

None Required.



No direct supervisory responsibilities.



The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, talk, hear, walk, sit, and use fingers, tools or controls. The employee is occasionally required to reach with hands and arms and stoop, kneel, crouch, or crawl. Specific vision abilities required by this job include close vision such as to read handwritten or typed material, the ability to adjust focus, and depth perception. While performing the duties of this job, the employee may occasionally push or lift up to 25 lbs.




The work environment characteristics are representative of those an employee encounters while performing the essential functions of the job.




Highly demanding and fast-paced environment; frequently required to work long hours and weekends. Annual leave may be limited during specified timeframes. Local and non-local travel may be required.