Associate Superintendent - Communications and Community Engagement

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POSITION DESCRIPTION

POSITION TITLE:
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Associate Superintendent - Communications and Community Engagement
Office of Chief, Communications and Community Engagement
Chief Communications and Community Engagement Officer
July 11, 2023
80
Executive
Executive
6

POSITION SUMMARY:


Under the supervision and at the direction of the Chief Communications and Community Engagement Officer, the Associate Superintendent for Communications and Community Engagement plans and conducts a broad information program concerning public education and all functions and services of the school system.  The broad scope of the position includes the development of comprehensive and proactive communications strategies, the cultivation of media relations, and the delivery of relevant news and analysis to the Board of Education, the Superintendent’s leadership team, school district employees, news media and community leaders. 

DUTIES and RESPONSIBILITIES: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

Works in tandem with the Superintendent of Schools, Chief Communications and Community Engagement Officer and senior leadership of the school district to develop a strategic communication plan, aligned with PGCPS’ mission, vision and goals, to enhance the district’s image and “brand” while imparting public information in a transparent manner;

Synchronizes endeavors among offices with distinct responsibilities for employee/student diversity matters; family and community outreach/engagement; and business/corporate partnerships so as to ensure that efforts are coherent, consistent, cost-effective, coordinated and on message;

Supervises the Communications Department, Media Relations, Translation and Interpreting, Public Engagement, and Community Partnerships;

Develops and updates key internal and external communications, presentations, fact sheets and messages (in various multi-media formats) for the Superintendent and other key officials to use as needed to highlight the exemplary work and achievements of the school system as the opportunity to use them arises, often with short notice;

Drafts and edits remarks, speeches, addresses, presentations, letters to the editor, submissions for social media and commentaries (with the input and assistance of subject matter experts within the school district) to be delivered or submitted by the Superintendent of Schools, Chief Communications and Community Engagement Officer or other senior leadership, with the intent of reflecting the mission, vision and goals of the school district;

Serves as a key member of the senior leadership team as to crisis management in responding to exigencies of the day or emergencies as they occur, fashioning a coordinated effort that is communicated both within and outside the school district and to key stakeholders;

Creates and implements a marketing program, including PSAs, that enhances PGCPS’s image in the eyes of the public, elected officials, and the corporate and grant community, with a recognizable “brand” reflective of a school district on an upward trajectory able to meet the needs of all its students;

Considers, from time to time, the efficacy of polls, surveys and other instruments to gauge the sentiment of staff, students and/or parents and their usefulness in supporting the school system’s approach to issues and programs;

Reviews the manner in which the organization’s website can be a more effective and efficient means of communicating with parents and staff; and

Performs other duties as assigned.

QUALIFICATIONS:The requirements listed below are representative of the knowledge, skill, and/or ability required.

Outstanding oral and written communication skills, human relations skills and technical skills;

Extensive knowledge of and experience with print, broadcast and digital media;

Ability to work as a member of a team, maintaining sensitive and confidential communication;

Proven skills in public relations program management, research, planning, communication, marketing and evaluation;

Experience working with senior management in an organizational structure;

Ability to work independently in a variety of situations often requiring extensive contact with local public leaders, local media representatives, community members and special interest groups;

Ability to think boldly and innovatively with the ability to develop and enact new ideas;

Experience in planning, implementing, evaluating, budgeting and personnel management; and

Excellent analytical and critical thinking and judgement skills. 

EDUCATION and/or EXPERIENCE REQUIREMENTS:


Master’s degree in communications, public relations, journalism or related field required. A minimum of seven (7) years of increasingly higher-level leadership experience in the field of communications in the public and private sector is required.  Experience in school system communications preferred.



CERTIFICATION REQUIREMENTS:


None Required.

SUPERVISORY RESPONSIBILITIES:


Supervises and provides guidance for assigned departments.

PHYSICAL DEMANDS:


The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, talk, hear, walk, sit, and use fingers, tools or controls. The employee is occasionally required to reach with hands and arms and stoop, kneel, crouch, or crawl. Specific vision abilities required by this job include close vision such as to read handwritten or typed material, the ability to adjust focus, and depth perception. While performing the duties of this job, the employee may occasionally push or lift up to 25 lbs.


WORKING ENVIRONMENT:


The work environment characteristics are representative of those an employee encounters while performing the essential functions of the job.


ADDITIONAL INFORMATION:


None.

Last modified: 7/11/2023 9:36:22 AM